The first step is generally the most difficult, but also the most important. When commissioning a network, everything should be done correctly, from professional quality preparation to the final acceptance tests.

The best way to avoid delays and their consequential expense is to exclude all possible sources of error right from the start. The Profitek Support Team is available at any time to install and configure your network.

The Key Issues

Efficient commissioning of a network requires not only the correct choice of components but also expert knowledge from the installers. Regardless of whether you rely on specially trained staff or an outside expert, you cannot afford to compromise with the operation and resilience of an application.

Only first-class installation and configuration will guarantee you faultless operation from day one. It is particularly important to avoid damage to components due to incorrect installation (e. g. ESD problems), as these will invalidate the warranty.

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Help Desk


To bring your network back into operation with the minimum of delay, contact our skilled specialists at the Profitek support centre. Here you can get the necessary telephone and email support and can request replacement components – subject to contract – around the clock.

The Key Issues

If during a failure you require immediate expert help, every minute counts. A network which must be operational 24 hours a day should ideally be covered by a trained specialist 24 hours a day.

However, no matter how valuable a reliable support service is, it must also be affordable. The use of external specialists can quickly pay for itself. A clear support quotation makes it simple to compare risks and costs. Especially if the required services are tailored exactly to your requirements.

Support On Demand and In Demand:

With the Profitek support desk you have access to a complete international service network. Our highly qualified network engineers offer you comprehensive on-site support whenever you need it, as trouble-shooters or as external network support staff.

The Key Issues

Not every network problem can be rectified internally – even with the aid of a support desk. For this reason it is good to know that external specialists can be rapidly on hand if necessary, to rectify elusive or complex malfunctions.

It is of course even better to avoid errors in the first place. This is true not only for faulty components, but also for possible configuration errors, as well as incompatibilities between different systems.

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